Careers with WMS

Core Function: The Outreach & Support Worker - Migrant Workers (Whistler) (OSW-MW), Whistler provides guidance and support to migrant temporary foreign workers (TFWs) in relation to their workplace rights, responsibilities, challenges and working environment. This position connects with migrant workers and employers of migrant workers to provide orientation on Canadian workplace and employer rights and responsibilities as well as supporting TFWs who are experiencing challenges in the workplace. The OSW-MW actively advocates for and works to build greater equity, diversity, and inclusion.

Responsibilities include:

• • Connect with TFWs outside their workplaces to ensure confidentiality and a safe connection.

  • Support clients in dealings with employers and assist clients in filing appeals and complaints, requests for visa changes etc.

  • Provide information, orientation, and support to TFWs on workplace rights and responsibilities.

  • Provide information, orientation, and support to employers of TFWs on the requirements of the migrant worker program.

  • Provide referrals for TFWs to general settlement services in close partnership with the Whistler Welcome Centre and settlement workers

  • Identify TFW needs and priorities for workplace support and education and establish a communication route to employers to improve the TFW experience

  • Design and deliver community connections activities for TFWs to improve their experience of living and working in Canada

  • Maintain client records, program statistics, and reports and provide regular updates to the Executive Director / the Program Manager / the funder, as required.

  • Participate in staff meetings, and professional development/training. 

Ideal Qualifications:

• • Education in a related human / social service field.

  • One year of recent experience in a related human/social service field; experience with community or social support work preferred.

  • Or an equivalent combination of education, training, and experience.

  Job Skills and Abilities:

• Fluency in English (spoken and written) and preferably at least one other language

• Effective interpersonal and intercultural communication, and organizational skills

• Flexibility and ability to be a self-starter and take initiative

• Knowledge of Whistler temporary foreign worker and employer communities, and an understanding of employment standards

• Networking and relationship building skills, and ability to work effectively in a diverse team environment

• Ability to work effectively with other professionals and partners in the community

• Knowledge and/or experience of the immigration/migrant worker process an asset

• Ability to work with individuals and communities suffering from discrimination, racism, and culture shock

• Detail-oriented with ability to apply critical thinking and problem solving in all situations

• Good computer skills; Outlook, Excel, Word

• Ability to maintain records, statistics and all required documentation and to provide reports on activities as required 

Hours of work: up to 28 hours per week

Requirement: Satisfactory Criminal Record Check

Pay range: $23.85 to $26.07 (increasing to $24.57 to $28.07 from April 1) per hour plus vacation and paid statutory holidays, depending on qualifications and experience.

How to apply: Please send your resume and a cover letter outlining your qualifications for and interest in the position, citing "Settlement/Outreach Worker Sunshine Coast" in the subject line, to hr@wmsociety.ca. Only those candidates selected for an interview will be contacted, no phone calls please.

Core Function: The Sunshine Coast Settlement & Outreach Worker (SOW) provides needs assessments, information, orientation and referrals services to immigrants and newcomers through the Sunshine Coast Welcoming Communities program. The SOW provides guidance and support to clients experiencing difficulties with settlement and integration, specifically in problem-solving and in accessing appropriate community and government services. This position plans and/or conducts group information sessions on topics related to settlement, and actively advocates for and works to build greater equity, diversity and inclusion.

Responsibilities include:

• • Assist clients with the intake process, assess client needs and provide settlement and adaptation services to clients as required.

  • Support interpretation and translation to clients as required.

  • Facilitate access by providing link between clients with specific settlement needs to available resources in the community, social services, professional services and government programs.

  • Support clients in dealings with institutions, landlords etc. and assist clients in filing appeals and complaints.

  • Conduct group and individual orientation on a variety of settlement related topics such as, housing, education, transportation, employment etc.

  • Do outreach to assess community needs, promote programs in the community and participate in networking and coalition building with other service providers, agencies, communities, organizations and institutions providing services to clients.

  • Design and deliver orientation workshops

  • Identify need for and deliver events, activities and workshops to develop life skills to support adaptation to life in Canada

  • Maintain client records, program statistics, and reports and provide regular updates to the Executive Director / the Program Manager / the funder, as required.

  • Participate in staff meetings, and professional development/training.

Ideal Qualifications:

• • Education in a related human / social service field.

  • One year of recent experience in a related human/social service field; experience with community or social support work preferred.

  • Or an equivalent combination of education, training, and experience.

 Job Skills and Abilities:

• Fluency in English (spoken and written) and preferably at least one other language

• Effective interpersonal and intercultural communication, and organizational skills

• Flexibility and ability to be a self-starter and take initiative

• Knowledge of the Sunshine Coast communities, and the services and resources available

• Networking and relationship building skills, and ability to work effectively in a diverse team environment

• Ability to work effectively with other professionals and partners in the community

• Knowledge and/or experience of the immigration process an asset

• Ability to work with individuals and communities suffering from discrimination, racism and culture shock

• Detail-oriented with ability to apply critical thinking and problem solving in all situations

• Good computer skills; outlook, excel, word

• Ability to maintain records, statistics and all required documentation and to provide reports on activities as required

Hours of work: up to 16 hours per week

Requirement: Satisfactory Criminal Record Check

Pay range: $23.85 to $26.07 per hour plus vacation and paid statutory holidays, depending on qualifications and experience.

How to apply: Please send your resume and a cover letter outlining your qualifications for and interest in the position, citing "Settlement/Outreach Worker Sunshine Coast" in the subject line, to Programs Director, at admin@wmsociety.ca. Only those candidates selected for an interview will be contacted, no phone calls please.

Core Function: Reporting to Program Manager, Whistler Pemberton Settlement Services,  the Whistler Settlement & Outreach Worker provides needs assessments, information, orientation and referrals services to immigrants and newcomers through the Whistler Welcome Centre. This position provides guidance and support to clients experiencing difficulties with settlement and integration, specifically in problem-solving and in accessing appropriate community and government services. This position plans and/or conducts group information sessions on topics related to settlement, and actively advocates for and works to build greater equity, diversity and inclusion.

Responsibilities include:

• Assess client needs and provide settlement and adaptation services to clients as required.

• Support interpretation and translation to clients as required.

• Facilitate access by providing link between clients with specific settlement needs to available resources in the community: social services, professional services and government programs.

• Support clients in dealings with institutions, landlords etc. and assist clients in filing appeals and complaints.

• Conduct group and individual orientation workshops on a variety of settlement related topics such as, housing, education, transportation, employment etc.

• Do outreach to assess community needs, promote programs in the community and participate in networking and coalition building with other service providers, agencies, communities, organizations and institutions providing service to clients.

• Design and deliver orientation workshops

• Identify need for and deliver events, activities and workshops to develop life skills to support adaptation to life in Canada

• Maintain client records, program statistics, and reports and provide regular updates to the Executive Director / Program Manager / funder, as required.

• Participate in staff meetings, and professional development/training.

Ideal Qualifications:

·      Education in a related human/social service field 

·      One year of recent experience in a related human/social service field, experience with community or social support work preferred

·      Or an equivalent combination of education, training, and experience

·      Or a desire to develop new skills and an enthusiasm to work to create greater diversity, equity and inclusion

Job Skills and Abilities:

• Fluency in English (spoken and written) and preferably at least one other language

• Effective interpersonal and intercultural communication, and organizational skills

• Flexibility and ability to be a self-starter and take initiative

• Knowledge of Whistler and immigrant communities, and the services and resources available

• Networking and relationship building skills, and ability to work effectively in a diverse team environment

• Ability to work effectively with other professionals and partners in the community

• Knowledge and/or experience of the immigration process an asset

• Ability to work with individuals and communities suffering from discrimination, racism and culture shock

• Detail-oriented with ability to apply critical thinking and problem solving in all situations

• Good computer skills; outlook, excel, word

• Ability to maintain records, statistics and all required documentation and to provide reports on activities as required

Hours of work: 32 hours per week, with potential for more

Requirement: Satisfactory Criminal Record Check

Pay range: $23.85 to $26.07 per hour plus vacation and paid statutory holidays, depending on qualifications and experience.

How to apply: Please send your resume and a cover letter outlining your qualifications for and interest in the position, citing "Settlement/Outreach Worker Whistler" in the subject line, to Programs Director, at admin@wmsociety.ca. Only those candidates selected for an interview will be contacted, no phone calls please. 

Core Function: Reporting to Director of Programs, the Program Coordinator is responsible for coordinating WMS Programs and provides day-to-day oversight and administrative and operational functions in order to achieve program sustainability and success in accordance with defined targets, strategies and goals.

Responsibilities include:

• Coordination and implementation of programs that align with WMS’s mission and support the organization’s goals.

• Community and participant outreach

• Execution of marketing strategies using a variety of tools (including social media) to drive program awareness and participation

• Program delivery, monitoring, tracking, and reporting, to inform internal program decisions as well as meet funder reporting requirements

• Support planning and coordination of all program activities

• Maintain positive and clear communication with other team members, including external program partners, to facilitate teamwork, successful target management, and participant satisfaction.

Qualifications:

• College/University or equivalent; a combination of education and experience will be considered

• Two years of program coordination experience in a non-profit environment

• Ability to achieve program goals/targets including planning ahead for contingencies and identifying solutions to problems to ensure best results

• Strong computer skills (Microsoft Office, Outlook, search engines, online communication methods) and some knowledge of financial planning and management

•  Knowledge and experience in working with newcomers and immigrants to Canada and culturally-diverse and racialized individuals

• Good verbal and written communication skills, presentation skills, social media literacy

• Organization and prioritization skills

• Ability to adapt to a rapidly changing environment

How to apply: Please send your resume and a cover letter outlining your qualifications for and interest in the position, citing "Programs Coordinator" in the subject line, to Programs Director, at admin@wmsociety.ca. Only those candidates selected for an interview will be contacted, no phone calls please.